Privacy Policy
Helvetia Skills AG operates this online platform and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our service.
Data Controller
The data controller responsible for your personal information is: Helvetia Skills AG 42 Talacker, 5th Floor Zürich, Zürich, 8001 Switzerland
Collection of Personal Information
We collect information that identifies, relates to, describes, or is capable of being associated with you. This may include:
- Contact information such as your name, email address, and phone number.
- Information related to your professional background, career goals, and training needs when you engage with our services such as workshop registrations, coaching sessions, or online learning modules.
- Payment information (processed via secure third-party services; we do not store full payment card details).
- Information you provide when you communicate with us or register for an account on our online platform.
- Usage data, which is collected automatically when you use our site. This may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
How We Collect Information
We collect information in several ways:
- Directly from you when you provide it to us, such as when you register for services, fill out forms, or communicate with our team.
- Automatically as you navigate through the site using technologies like cookies (see section on Cookies).
- From third parties, such as partners or service providers assisting us in delivering our services, where permitted by law.
Legal Basis for Processing
We process your personal information based on the following legal grounds under applicable data protection laws, including the General Data Protection Regulation (GDPR):
- Performance of a contract: We process your information to provide the services you have requested from us, such as delivering training programs or coaching sessions.
- Legitimate interests: We may process your information for our legitimate business interests, such as improving our services, conducting market research, preventing fraud, or managing our business operations, provided these interests do not override your fundamental rights and freedoms.
- Consent: We may process your information based on your explicit consent for specific purposes, such as sending you marketing communications, where required by law. You have the right to withdraw your consent at any time.
- Legal obligations: We may process your information to comply with applicable laws, regulations, or legal processes.
Use of Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our service and deliver the professional development and training programs you requested.
- To process transactions and manage your account.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve, personalize, and expand our service and develop new offerings.
- To understand and analyze how you use our service.
- To detect, prevent, and address technical issues and security risks.
- To comply with legal obligations and enforce our terms and conditions.
Sharing of Personal Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data to Switzerland and process it there. Switzerland is recognized by the European Union as providing an adequate level of data protection. When transferring data outside of Switzerland or countries with adequate data protection laws, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
By mail: Helvetia Skills AG 42 Talacker, 5th Floor Zürich, Zürich, 8001 Switzerland